Successful Customer Interaction using Insights Discovery

Networking

Start Date: 14 Feb 2018

Start Time: 1:00 PM

End Time: 3:00 PM

Duration: 2 hours

Venue: School of Management, Swansea University Bay Campus (Room 247 SOM) Fabian Way , Swansea, SA1 8EN › View map

This interactive session for leaders focuses on successful customer interactions. Improving customer satisfaction even in challenging and complex situations. You will gain practical tools and techniques to help you understand your unique behavioural preferences and adapt to behavioural preferences of your customers.

Outcomes

  • Use Insights Discovery┬« to identify your unique behavioural preferences and of your customer.
  • Improve your communication and interaction with others to engage, motivate and succeed! 
  • Create opportunities for stronger relationships that is built on trust and confidence.
  • Decide on what you will keep doing, stop doing and start doing!

Enquiries contact

Questions about this event should be addressed to Network Support at networks.support@managers.org.uk or by telephone on 01536 207394.

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