Operations / Departmental Manager (Level 5)

Who is it for?

Middle Manager, Operations Manager, Regional Manager, Divisional Manager, Store Manager, Head of Department and a variety of specialist managers.


Inputting to strategic planning, creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, supporting people through coaching & mentoring.

Qualification level

Level 5 / Diploma

Typical Entry requirements


Professional registration links

Member of CMI (MCMI)


2 – 2 ½ years


This apprenticeship standard has been allocated a maximum funding cap of £7,000, which is the anticipated full cost for delivering this standard and the end point assessment.

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