Level 5 in Business Support.

Award - Certificate - Diploma

Introduction

The Level 5 qualifications in Business Support have been developed by Institute of Consulting and the Chartered Management Institute.

The core units within these qualifications are focused on developing effective business support relationships with clients, enabling the client to analyse the business and implement change, developing business support networks, reflective practice and development in business support and monitoring the business support service.

Award

The Level 5 Award gives you the skills to understand the importance of communication skills in business support relationships, understand the business support process and how to conduct and develop oneself as a business support advisor. Learners must complete a total of 8 credits to achieve this qualification.

Unit No.

5023

Unit Name

Introduction to business support

Level

5

Credits

8

Certificate

The Level 5 Certificate is a more extensive qualification, giving you broader knowledge of the role of a business advisor while focusing on the specific business support areas appropriate to the role of an advisor. Learners must complete the mandatory unit and at least two optional units to a minimum of 24 credits in total to achieve this qualification.

Unit No.

Mandatory

5023

Optional

5024

5025

5026

5027

5028

Unit Name


Introduction to business support


Develop effective business support relationships with clients

Enable the clients to analyse the business and implement change

Develop business support networks

Refelective practice and developement in business support

Monitoring the business support service

Level


5


5

5

5

5

5

Credits


8


8

8

4

6

5

Diploma

With a more comprehensive structure, our CMI Level 5 Diploma in Business Support gives you the skills and competencies you'll need to become and advisor. A Level 5 Diploma in Business Support is the benchmark qualification for full IC membership. Learners must complete all mandatory units and one optional unit to a minimum of 45 credits in total to achieve this qualification.

Unit No.

Mandatory

5023

5024

5025

5026

5027

5028

Optional

5006V1

5008V1

5021V1

5022V1

5014V1

5015V1

5016V1

5017V1

5018V1

5019V1

6003V1

Unit Name


Introduction to business support

Development effective business support relationships with clients

Enable the client to analyse the business and implement change

Develop business support networks

Reflective practice and development in business support

Monitoring the business support service


Conducting a management project

Conducting a marketing plan

Operational risk management

Organisational corporate social responsibility

Introduction to management coaching and mentoring

Management coaching and mentoring

Using coaching and mentoring skill as a manager

Coaching practice and theory

Mentoring practice and theory

Management of action learning

Planning the change process

Level


5

5

5

5

5

5


5

5

5

5

5

5

5

5

5

5

6

Credits


8

8

8

4

6

5


10

9

7

7

6

6

6

6

6

6

7

Progression

The recommendation upon completion of the qualifications would be to progress onto CMI Level 6/Level 7 Award, Certificate or Diploma in Management and Leadership qualifications. CMI Level 7 Award, Certificate, Diploma in Coaching and Mentoring or CMI Level 7 Award, Certificate, Diploma in Professional Consulting.